Libraries use text-messaging in order to increase the turn-around of popular titles. Text-message reminders encourage readers to return their books on time. Text-messages can also be used to inform customers when their 'wait-listed' book is ready for collection.

Waiting times are substantially reduced. The library has less need to purchase as many duplicate titles, therefore maximising 'asset-utilisation'.


Softlink has chosen TXTconnexions as a partner for text-messaging for their customers. Softlink is a world leader in the provision of integrated library and information management software. Softlink has over 10,000 libraries in 108 countries and its solutions operate in ten major languages.